Returns & Exchanges
At Westcott, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you can return eligible items within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Carefully repackage your items in their original Westcott boxes with all protective padding to ensure they arrive safely at our warehouse.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your parcel, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, we will process your refund within 5-7 business days.