Frequently Asked Questions
Everything you need to know about bringing Westcott quality into your home.
What is the standard shipping timeframe for furniture?
Most in-stock furniture items are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer White Glove Delivery services?
Yes, we offer premium White Glove Delivery for select large furniture pieces, which includes room-of-choice placement, assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
At Westcott, we are committed to sustainability. All our wooden furniture is crafted using FSC-certified timber and eco-friendly finishes to ensure environmental responsibility.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home's aesthetic.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm for larger purchases.